This Privacy Policy explains how Automation Vault (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our websites and services, including:
- automationvault.co.uk
- buy.automationvault.co.uk
- any other sites, subdomains or services that link to this policy (together, the “Platform”).
We are committed to protecting your privacy and handling your data in a transparent and lawful way.
1. Who we are
Automation Vault is a marketplace where developers (“Builders”) can list automations and related digital products, and businesses or individuals (“Buyers”) can purchase and download them.
Data controller:
Automation Vault
Regina House, 124 Finchley Road, London, NW3 5JS
contactus@automationvault.co.uk
2. What this policy covers
This policy applies when you:
- browse our website
- create an account as a Builder or Buyer
- upload or purchase automations
- subscribe to our emails or newsletters
- contact us by email, form, or support channels
It does not cover third-party websites or services you access via links from our Platform (for example, GitHub, Stripe, PayPal, Google, or other tools).
3. Information we collect
We may collect and process the following types of information:
3.1 Information you provide directly
- Account details – name, email address, username, password.
- Profile information – display name, bio, links, avatar/profile image.
- Transaction information – products purchased or sold, order history, prices and currency.
- Support communications – messages when you contact us for help, feedback or bug reports.
- Builder uploads – files you upload (e.g. automations, documentation, metadata, screenshots).
- Payment/payout information – we do not store your full card details; these are handled by third-party payment processors (e.g. Stripe, PayPal). We may store limited information needed for invoicing, tax and payouts (e.g. last 4 digits of card, billing address, payout email).
3.2 Information we collect automatically
When you use the Platform we may collect:
- Log data – IP address, browser type, operating system, pages viewed, dates/times of access, referring URLs.
- Usage data – clicks, page views, search queries, downloads and interactions with features.
- Device information – device type, screen resolution and similar technical details.
- Cookies and similar technologies – small text files stored on your device (see “Cookies” below).
4. How we use your information
We use your information to:
- Provide, operate and maintain the Platform.
- Create and manage your account.
- Enable Builders to upload, list and manage automations.
- Enable Buyers to purchase and download automations.
- Process payments and payouts via third-party processors.
- Communicate with you about your account, orders, security updates and service changes.
- Provide customer support and respond to enquiries.
- Improve and develop the Platform, including testing new features.
- Detect, prevent and address fraud, abuse or security issues.
- Comply with legal obligations (for example, tax and accounting requirements).
5. Legal bases (UK & EU users)
If you are in the UK/EEA, we rely on the following legal bases under UK GDPR / EU GDPR to process your personal data:
- Contract – where processing is necessary to provide our services (e.g. account creation, purchases, payouts).
- Legitimate interests – for running and improving the Platform, preventing abuse, and communicating with you about relevant service updates where our interests are not overridden by your rights.
- Consent – for certain marketing messages and non-essential cookies/analytics, where required. You can withdraw consent at any time.
- Legal obligation – where we must retain certain information for tax, accounting or regulatory reasons.
6. Cookies and analytics
We use cookies and similar technologies to:
- keep you logged in
- remember your preferences
- measure site performance and usage
- run security and fraud-prevention checks
- (if enabled) support marketing and retargeting
Examples of tools we may use include:
- analytics services (e.g. Google Analytics or similar)
- payment providers
- security and performance tools
You can control cookies through your browser settings. If you disable cookies, some parts of the Platform may not function correctly.
If required in your region, we will present a cookie banner allowing you to manage your cookie preferences.
7. Marketing communications
If you opt in, we may send you:
- newsletters and product updates
- information about new automations, features or promotions
- invitations to surveys or beta programmes
You can opt out at any time by clicking the “unsubscribe” link in any email or by contacting us.
We will not sell your personal data to third-party marketers.
8. Sharing your information
We may share your information with:
- Service providers who help us operate the Platform (e.g. hosting providers, payment processors, email providers, analytics tools, customer support tools).
- Other users where necessary to complete a transaction (for example, order details visible to Builders for fulfilment).
- Professional advisors (lawyers, accountants, insurers) where necessary for business purposes.
- Authorities if required by law, legal process or to protect our rights, users, or the public.
- Buyers/third parties in connection with a business transaction (e.g. merger, acquisition, or sale of assets), in which case we will notify you where required.
We require service providers to handle your data securely and only for the purposes we specify.
9. International transfers
Our service providers may be based outside the UK/EEA. Where personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place, such as:
- adequacy decisions, or
- standard contractual clauses approved by the relevant authorities.
10. Data retention
We keep your personal data only for as long as necessary for the purposes set out in this policy, including:
- while your account is active
- for as long as needed to fulfil orders, resolve disputes and provide support
- for the period required by law (for example, tax and accounting records)
When data is no longer needed, we will delete or anonymise it where reasonably possible.
11. Your rights (UK/EEA users)
Subject to certain conditions, you may have the right to:
- access a copy of your personal data
- correct inaccurate or incomplete data
- delete your data (“right to be forgotten”)
- restrict or object to certain processing
- receive your data in a portable format
- withdraw consent where processing is based on consent
- lodge a complaint with your local supervisory authority
To exercise any of these rights, please contact us at contactus@automationvault.co.uk.
12. Security
We use reasonable technical and organisational measures to protect your personal data, including:
- restricting access to authorised personnel
- using secure hosting and encryption where appropriate
- monitoring for abuse and suspicious activity
However, no system can be completely secure. You are responsible for keeping your login details safe and notifying us immediately if you suspect unauthorised use of your account.
13. Children
The Platform is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.
14. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. For significant changes, we may also notify you by email or via the Platform.
Please check this page regularly to stay informed about how we use your data.
15. Contact us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Automation Vault
Email: contactus@automationvault.co.uk
Address: Regina House, 124 Finchley Road, London, NW3 5JS